Virtual assistants

MarkitSA — Virtual Assistant Services
VA
Virtual Assistant Services — SA

VIRTUAL ASSISTANTS
WHO GET
THE WORK DONE

From cold calling and appointment setting to inbox management and customer support — our trained virtual assistants handle the repetitive work so you can focus on running your business. No office space, no overheads, no long-term contracts.

WhatsApp Us hello@markitsa.co.za
CALL
Cold Calling
BOOK
Appointment Setting
LEADS
Lead Generation
ADMIN
Admin Support
COLD CALLING◆APPOINTMENT SETTING◆LEAD GENERATION◆CUSTOMER SUPPORT◆DATA ENTRY◆EMAIL & CALENDAR MANAGEMENT◆ COLD CALLING◆APPOINTMENT SETTING◆LEAD GENERATION◆CUSTOMER SUPPORT◆DATA ENTRY◆EMAIL & CALENDAR MANAGEMENT◆
Why Outsource

YOUR TIME IS
WORTH MORE THAN
YOUR TASK LIST

Cold calling, chasing appointments, and clearing your inbox eat hours every week — hours you could spend on the parts of your business only you can do. A virtual assistant takes the repetitive work off your plate at a fraction of the cost of an in-house hire.

No recruitment process, no office space, no long notice periods. Just a trained VA, ready to start on the tasks that matter to you.

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The Numbers

60%
Lower cost than hiring an equivalent role in-house
40+
Hours freed up per week for a full-time VA
24/7
Availability options to match your customers' time zones
0
HR admin — no leave, no benefits, no payroll headaches
Our Services

VIRTUAL SUPPORT FOR
EVERY PART OF
YOUR BUSINESS

COLD CALLING & OUTBOUND SALES

Skilled cold callers who represent your brand professionally on every call, qualify prospects, and keep your sales pipeline full.

Cold call scripts & objection handling
Lead qualification
Sales pipeline follow-ups
Call reporting & call logs
APPOINTMENT SETTING

We manage your calendar and book qualified meetings directly into your diary, so you spend your time closing — not scheduling.

Calendar management
Meeting confirmations & reminders
Rescheduling & follow-ups
Works with your existing booking tools
LEAD GENERATION

Prospect research, list building, and CRM data entry that keeps your sales team supplied with fresh, qualified leads.

Prospect list building
LinkedIn & web research
CRM data entry & cleanup
Lead scoring & segmentation
EMAIL & CALENDAR MANAGEMENT

Inbox triage, follow-ups, and calendar coordination so nothing falls through the cracks while you focus on higher-value work.

Inbox management & triage
Email drafting & follow-ups
Calendar coordination
Scheduling across time zones
CUSTOMER SUPPORT

Friendly, professional support across phone, email, and chat that keeps your customers happy without growing your headcount.

Phone & email support
Live chat management
Order & query handling
Customer satisfaction follow-ups
DATA ENTRY & ADMIN

Accurate, reliable back-office support — from CRM updates to reporting — so your admin runs smoothly in the background.

CRM data entry & updates
Reporting & spreadsheets
Document preparation
General back-office admin
How It Works

FROM ENQUIRY TO
ONBOARDED VA

01
Step 01
Tell Us What You Need

WhatsApp or email us with the tasks you need help with, the hours required, and the skills that matter most to you.

02
Step 02
We Match You With a VA

We hand-pick a virtual assistant whose skills and experience fit your specific needs — not a generic call centre agent.

03
Step 03
Onboarding & Trial Period

Your VA is onboarded on your tools and processes, with a trial period to make sure it's the right fit before you commit.

04
Step 04
Ongoing Management & Reporting

We manage performance and provide regular reporting, and are on hand to adjust hours or scope as your needs change.

Why MarkitSA

VIRTUAL ASSISTANTS
DONE RIGHT

We're not a faceless outsourcing call centre — we hand-select and manage every virtual assistant personally, so you get consistent quality and real accountability.

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VA
01
Vetted & Trained Talent
Every VA is screened, tested, and trained before they ever touch your business. You get proven talent, not a gamble.
02
Dedicated Account Management
You have a direct point of contact who manages performance, so you're never left chasing status updates.
03
Flexible Hours & Scaling
Start with 10 hours a week and scale up — or down — as your business needs change. No long-term lock-in.
04
Affordable Local Talent
Skilled South African-based virtual assistants at a fraction of the cost of an in-house hire.
Packages

FLEXIBLE HOURS,
BUILT AROUND YOU

Every business needs a different amount of support. Pick a starting point and we'll adjust as you go — get in touch for a package tailored to your exact needs.

PART-TIME VA
10–20 hrs / week

Perfect for businesses needing focused support on a specific task — like cold calling, appointment setting, or inbox management.

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FULL-TIME VA
40 hrs / week

A dedicated virtual assistant working full business hours across sales calls, admin, and support — like an in-house hire, without the overheads.

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DEDICATED TEAM
Multiple VAs

A small team of VAs covering sales calls, admin, and support together — built around your business and managed as one unit.

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VA
Get Started Today
READY TO GET
SUPPORT?

Tell us what tasks are eating your time and we'll match you with the right virtual assistant — free consultation, no obligation.

WhatsApp Us hello@markitsa.co.za
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